|Cleaning By Design - About Us|
We are a Professional Cleaning Business based out of Manassas, Virgina. We have been in operation since 1995 and dedicate ourselves to a quality service holding our employees accountable to the very standards we would expect in our own home. We have a quality control program administered by ourselves "owners" directly focused on customer feedback and opinion. What our clients say and feel matters most to us, and their satisfaction is required on every project.
We equip our crews with top of the line HEPA vacs and safe cleaning products for use in your home. Cleaning rags are used in only one location and put aside to be washed prior to reuse. Our crews carry Manufacturer Safety Data Sheets for all products used throughout their day. They are trained in proper use and administration of any products containing chemicals that may be limited in their applications. They are equipped with Direct Connect radios back to the owner directly who administers the daily routes and schedules of the crews, while maintaing direct communication with the clients.
We maintain a large percentage of business revenue attributable to repeat clients and or word of mouth referrals and do not participate in any direct mailing, subcontracting of services, or working for other contractors. We aim to please daily, and intend to be held accountable to any insatisfaction a client may have.
We appreciate all of our clients participating in our Client Feedback program, which is reviewed with each and every crew to which it relates in complete anonymonity. If you are a client you can visit our Clients page to participate in the program. We reward our clients who participate frequently from time to time with special discounts and or service for integrating themselves as a part of our Quality Control Program and bettering the very service they pay for.
Below you have some of the daily activities our crews will perform for you in your residence or business while you handle more important matters. Please take the time to review our photos and pages explaining all the benefits of contacting us today for a free no strings estimate on cleaning your residence or business.
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